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  • Writer's pictureBrent Imai

More Value, Less Work- Supercharge Your Business Organization with Community



If you’re like most people running a business support organization, you’re constantly  managing the balance between adding value for members and having the resources to keep the organization going. In today’s rapidly changing business world, you need to deliver more value to stay relevant. At the same time, you’re managing marketing, membership recruitment, program events, webinars, member communication, business advocacy—all while keeping the lights on. Thankfully,  there's a transformative solution that not only streamlines these processes but also enhances the overall experience for your members: the development of an online community hub.


The Struggle is Real


Running a business support organization involves juggling multiple responsibilities. As you strive to introduce new programs and value for your members, the costs associated with managing your organization can escalate. Unlike for-profit businesses, you typically operate with lean staff, making it challenging to execute the myriad tasks required for success. From marketing strategies to community engagement, the workload can feel overwhelming. The need to efficiently communicate with members, advocate for local businesses, and handle the day-to-day accounting adds to the daily demands of staff and volunteers.


The Solution: An Online Community Hub


In this environment, developing an online community hub is  a game-changer. This digital platform offers a centralized space for your members to connect, share information, and stay updated on programs and events. But how does it address the financial concerns and operational constraints? Here are some tangible benefits that an online community hub can bring to your organization.


Saving Money Through Streamlined Operations


Centralized Information Hub:

  • Instead of dispersing information across multiple platforms, the online community hub serves as a centralized repository. Members can access everything they need in one place, reducing staff time and effort required to maintain multiple channels.

Member-Driven Content:

  • Harnessing the power of your members, the online community encourages them to share valuable information and resources. This not only fosters a sense of community but also lightens the load on your staff, who no longer need to hunt for resources to help members to grow their businesses.

Reduced In-Person Events:

  • The online platform facilitates virtual meetings and relationship-building, reducing the necessity for as many in-person events. This not only cuts down on associated costs but also accommodates the changing landscape where digital interactions are becoming increasingly prevalent.

Continuous Feedback Loop:

  • By promoting ongoing discussions on the community platform, you eliminate the need for special surveys to gauge member priorities. The platform becomes a living feedback loop, providing real-time insights into what matters most to your members.


Adding Value: The Member-Centric Approach


Building Deeper Relationships:

  • The online community hub serves as a virtual space where members can connect, fostering new relationships that can evolve into valuable collaborations. The platform provides a medium for introductions to transform into lasting connections, strengthening the fabric of your business community.

Knowledge Exchange:

  • Members can seek answers to their questions and share resources within the community. This creates a dynamic knowledge exchange, where businesses can leverage each other's expertise, ultimately contributing to mutual growth.

Centralized Resource Hub::

  • All the resources and programming updates provided by your organization can be easily accessed in one location. This not only simplifies member navigation but also ensures they are well-informed about the benefits and opportunities available to them.

Always Connected:

  • The online community hub creates a sense of being a continuous resource for the organization. Members feel that they are part of a greater business community, with a support system always at their fingertips. This assurance is crucial, especially during turbulent times.

Showcasing Expertise:

  • Members have a dedicated platform to share their expertise and showcase their services. This not only boosts their visibility within the community but also contributes to the overall wealth of knowledge available to everyone.


In the ever-evolving landscape of business organizations, the integration of an online community hub has the potential to revolutionize the way you operate. By streamlining operations, reducing costs, and enhancing member value, this digital platform aligns with the changing expectations of the business community. Embracing this technological shift not only positions your organization as forward-thinking but also ensures that your members are part of a vibrant and supportive business ecosystem. The online community hub isn't just a solution; it's a strategic investment in the future success of your business support organization and its members.


Get Started

Deciding to implement an online community platform is not just a technological upgrade for business organizations; it's a strategic move towards building a dynamic, engaged, and interconnected business community. By activating members through this digital space, these organizations can unlock a myriad of opportunities that enhance networking, education, advocacy, and overall effectiveness. As the business landscape continues to evolve, online communities prove to be indispensable tools for organizations looking to stay relevant and impactful in today's business environment.


Building and managing a robust online community isn't just about selecting a technology platform. To get the best ROI and member satisfaction you need to develop an engagement strategy and create workflows that encourage interaction between members and creates useful content for members. If you need assistance beginning your online community journey, we are here to help.


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